GPPS_2026_GP_Infographic_PUBLIC_L85013_150726_ (3)
Please see link for the National Patient Survey.
We would like to thank all the patients that responded to the survey and for their kind feedback it helps us know that we are doing our best to serve our community.
276 surveys were sent out, 103 were returned (37 completion rate)
97% responded that we provide a Good overall experience from our Practice compared to the National average of 77%, with 100% acknowledging the helpfulness of the reception and admin team (this will also include dispensary team as well) at our Practice.
100% said the healthcare professional had all the information they needed about the patient, and 97% said they were good at listening, and treating the patient with care and concern.
98% said they had confidence and trust in the healthcare professional they saw or spoke to., and 98% said they were involved as much as they wanted in decision making about their care and treatment and 98% said their needs were met.
